ISO 9001
the international quality standard
ISO 9001:2000 is an international standard that makes requirements of an organisation's quality system and the organisation's attitude to quality.
So for example the quality policy must be recorded on paper and must be communicated to all employees. The organisation must ensure customer satisfaction by meeting customers' requirements and applicable legal conditions. Besides this the business practices must be recorded in a quality manual and business must actually be conducted according to these processes.
After an external audit has taken place, the organisation can receive a certificate which indicates that it meets the requirements imposed by the standard. This is a sign to the organisation and its clients that the organisation works on quality management (care, control and certainty) in an already established and structured way.
OVET B.V. gained this certificate on 12 September 2005 and is valid till 25 September 2011.
